Original diagnostic or inspection fees are non-refundable.
Eligibility for Returns:
Repairs are covered by a limited warranty of [insert time frame, e.g., 30/90 days] from the date of service completion.
Warranty covers issues directly related to the repaired components or services.
Non-Eligible Returns:
Damage caused by misuse, mishandling, or external factors after the repair.
Repairs attempted by third parties after our service.
Procedure for Returns:
Contact us at [email/phone number] to report the issue and request a Return Merchandise Authorization (RMA) number.
Ship the item back to us, securely packaged, with the RMA number clearly indicated.
Customers are responsible for shipping costs unless the issue is covered under warranty.
Inspection and Resolution:
Returned items will be inspected upon receipt.
If the issue is covered by warranty, we will repair or replace the defective component at no additional charge.
If the issue is not covered, a repair estimate will be provided.
Refund Policy:
Refunds are only issued in cases where repairs are not feasible, at the company’s discretion.
